Water and Sewage Removal Services &
Water Damage Restoration Services in Atlanta

Tidal Wave Response provides Water and Sewage Damage response and restoration services in the Atlanta metro area and all Atlanta suburbs. We make sure your property is fully restored in 7-10 days (from the time of your call to us) and get your insurance company to fully cover the cost of restoration.

  • Sewer Backups   •   Clogged Toilets   •   Sink, Toilet Overflows   •   Leaky Pipes

  • Roof Leaks   •   Wall Moisture   •   Foundation Cracks

Why call Tidal Wave first instead of my Insurance Company?
Because we represent YOU to make sure you get covered.

Water / sewage damage insurance companies have strict rules, and it’s their job to make sure these rules are met before they cover your water damage. We know how to work with insurance companies to convey issues accurately, ensuring you get covered. And at the same time we handle the “red tape” involved in the claim process.

Our 6-Step Water & Sewage Damage Response Process:
We typically have properties fully restored in 7-10 days.

  1. 1

    Water & Sewage Damage Emergency 30-Minute Response

    - One of our emergency water damage restoration experts arrives in 30 minutes or less to all Atlanta suburbs.

  2. 2

    Water & Sewage Damage Free Assessment

    - We perform a free water damage and moisture assessment to locate all affected areas using moisture meters and thermal infrared cameras.

  3. 3

    Water & Sewage Damage Insurance Claim Approval

    - We work with your insurance provider (all insurance companies included) to process the claim and ensure you get fully covered.

  4. 4

    Water & Sewage Removal and Cleanup

    - We remove all water and sewage from your property, dry and clean all elements including ceilings, walls, floors, air ducts, carpets, furniture, upholstery, and personal belongings. We also perform mold remediation to stop mold growth.

  5. 5

    Water & Sewage Damage Walkthrough with Adjuster

    - After 3-5 days our water and sewage damage expert meets with the insurance adjuster to conduct a water damage walk-through at your property to identify and document damages and create a detailed work plan for restoration and reconstruction.

  6. 6

    Water & Sewage Damage Restoration and Reconstruction

    - Immediately after the adjuster meeting, our crew begins the water damage restoration process that usually takes about 2-6 days for average jobs. The water damage reconstruction involves the replacement and/or rebuilding of all damaged elements, including cabinets, floors, walls, furniture, and much more, back to their original condition.